Frequently Asked Questions

Username & Password Information

I have an Mventures.com username and password. Will that work on MVI-Insights.com?

I am a new user. How do I obtain a username and password?

I forgot my username and/or password. What should I do?

I have a username and password, but I can’t sign in.

General

How can I use MVI-Insights.com?

Can MVI conduct a training session for me and/or my team?

I attended an MVI Retail Event. Where are the slides that were presented at that event? When will they be posted?

Can I use the information on MVI-Insights.com in my presentations?

I have a question about a how MVI defines a term. Do you define your terms on the site?

Research

What is MVI’s retail coverage?

What is MVI’s research methodology?

I have a question about the analysis on MVI-Insights.com. Can I contact MVI analysts?

Licenses

Does my company have access to MVI-Insights.com?

How can I get information about MVI-Insights.com licenses?

How can I upgrade my license to include more content?

Technical

I encountered an error. Who should I tell?

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Username & Password Information

I have an Mventures.com username and password. Will that work on MVI-Insights.com?

No. Mventures.com and Mventures.co.uk users are required to register on MVI-Insights.com and MVI-Insights.eu. Click here for directions on how to register.

I am a new user. How do I obtain a username and password?

If your company has an MVI-Insights.com/.eu license, you can register for a Username & Password. Click here for directions on how to register.

I forgot my username and/or password. What should I do?

If you forget your Username or Password, you can request a new one.

I have a username and password, but I can’t sign in.

Please contact Customer Service by phone 617.588.4100 or 800.370.3261 or by email CustomerService@mventures.com.

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General

How can I use MVI-Insights.com?

MVI-Insights.com is an invaluable retail research tool that helps you grow your business with your key customers. The site highlights the latest industry news and trends, delivering analysis focused on the implications for your business.

MVI-Insights.com gives you access to:

  • Sales forecasts
  • Data reports
  • Research articles
  • In-depth slide presentations
  • SWOT analyses
  • Daily news
  • Macroeconomic and industry information

Combined, these tools can help you:

  • Build account plans
  • Plan business reviews
  • Prepare for top-to-tops
  • Maximize market visits
  • Optimize resource allocation
  • Segment your customer base
  • Understand industry trends
  • Bring new staff up-to-speed
  • Identify opportunities for growth

For more information or to schedule a customized product demonstration for you and/or your team, please contact Customer Service by phone at 617.588.4100 or 800.370.3261 or by email at CustomerService@mventures.com.

Can MVI conduct a training session for me and/or my team?

Yes. As part of your licensed agreement, MVI offers several options for User Training.

I attended an MVI Retail Event. Where are the slides that were presented at that event? When will they be posted?

All slides presented at an MVI Retail Event can be found on the Content tab under MVI Training Slides. You can browse by retailer, channel, country, and event. Both Adobe PDF and PowerPoint versions are available. In addition, Training Slides are posted to applicable Retailer, Channel, and Country Insight Centres.

Slides presented during an MVI Retail Event are typically posted within one week of the event.

Can I use the information on MVI-Insights.com in my presentations?

Your licensed agreement enables you to use the information contained on MVI-Insights.com as long as you reference MVI as a source. Please refer to Terms of Use for complete details.

I have a question about a how MVI defines a term. Do you define your terms on the site?

You can access MVI definitions to retail terms through the MVI Retail Glossary.

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Research

What is MVI’s retail coverage?

MVI currently tracks over 900 retailers with sales in excess of USD1 billion annually in all of the major global retail markets. Please visit the Retailer, Channel, and Country tabs on the site to see complete listings. If you would like to see a retailer or country that we don’t currently cover, please Send Us Feedback.

What is MVI’s research methodology?

For information on how MVI analysts research and prepare their forecasts, please refer to MVI Research Methodology.

I have a question about the analysis on MVI-Insights.com. Can I contact MVI analysts?

You may reach our analyst team by phone at 617.588.4100 or 800.370.3261.

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Licenses

Does my company have access to MVI-Insights.com?

Please contact Customer Service by phone at 617.588.4100 or 800.370.3261 or by email at CustomerService@mventures.com to see if your company has an MVI-Insights.com license.

How can I get information about MVI-Insights.com licenses?

For information about MVI-Insights.com licenses, please contact the MVI-Insights.com Product Team by phone at 617.588.4100 or 800.370.3261 or by email at CustomerService@mventures.com.

How can I upgrade my license to include more content?

For information on accessing more content, please contact your Client Relationship Director at 617.588.4100 or 800.370.3261.

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Technical

I encountered an error. Who should I tell?

If you encounter an error, please Send Us Feedback. We will fix the error as soon as possible.